Last Updated: 2026-10-03
Digital Jan Seva respects the privacy of its users. This Privacy Policy explains what information we may collect, why it is collected, and how it may be used.
Depending on the service, we may collect name, date of birth, PAN details, Aadhaar-related information where required, address, mobile number, email address, identity/address documents, application-related documents, login information, transaction/payment information and relevant technical information.
Information may be used for account creation, requested services, PAN application/correction assistance, OTPs and notifications, payments, customer support, fraud prevention, records and service improvement.
Where consent is relied upon, it may be requested through an appropriate affirmative action. Users may contact us regarding privacy requests, subject to applicable law.
Information may be shared with relevant service providers, authorised persons, payment providers, technology/service partners or concerned authorities where necessary to provide the requested service, comply with applicable law, prevent fraud or fulfil a legal obligation.
Documents submitted for PAN or related services may contain personal information. Users should upload only documents required for the requested service.
We take reasonable technical and organisational measures to protect personal information. However, no internet-based system can be guaranteed completely secure.
Personal information may be retained as reasonably necessary for service delivery, records, dispute resolution, fraud prevention or legal requirements.
The Portal may use cookies or similar technologies for functionality, security, analytics and user experience.
Users may contact us regarding applicable requests relating to their personal information.
Digital Jan Seva
Email: ssrf8520@gmail.com
Phone: 9762241421
Address: Bijnor, Uttar Pradesh, India